Policies & Procedures
Welcome
Welcome to my trauma recovery coaching practice. It is an honor to be invited into your personal healing journey. I want to take a moment to outline how I work, what you can expect from me, what I will expect from you, and the policies that help create a safe, respectful, and supportive container for our work together.
Trauma recovery is deeply human work. Clear expectations and boundaries are part of what makes this work feel steady, predictable, and trustworthy.
My Coaching Approach
If we are working together on your trauma recovery journey, it’s important for you to know that I do not believe anything is wrong with or broken about you.
Trauma responses are normal reactions to abnormal experiences. Emotions, beliefs, physical sensations, coping strategies, and behaviors that may feel confusing or frustrating are often your nervous system’s intelligent attempts to survive and protect you. I will never pathologize, shame, or judge you for what you think, feel, believe, or experience.
I also believe that you carry within you deep wisdom about how to move forward — even if it doesn’t feel accessible right now. My role is not to tell you what to do or who to become, but to support you in reconnecting with your own inner knowing. What was right for me, or for someone else, may not be right for you. I am committed to helping you find your path, not imposing one.
In our work together, I act as a guide, collaborator, and source of support — not an authority figure. We meet as peers. You are the expert on your lived experience; I bring trauma-informed tools, perspective, and care to support your process.
Scope of Practice & Disclosures
Trauma recovery coaching is not therapy, mental health treatment, or crisis intervention. While coaching can be deeply transformative, there are limits to what it can appropriately support.
If at any point you are experiencing significant safety concerns — such as active suicidal thoughts, ongoing self-harm, or unmanaged addiction — it may be necessary to involve additional professional support. This does not mean you have failed or that our work has failed. It means your nervous system may need care beyond what coaching alone can provide.
In some cases, we may continue working together alongside another qualified professional. In others, I may help you transition to a provider better suited to your immediate needs. This is always done with care, transparency, and respect.
Crisis & Safety
If you are in crisis — including suicidal ideation, intent, or feeling unsafe — please seek immediate help through appropriate emergency resources, such as calling 911, contacting the Suicide & Crisis Lifeline at 988 (U.S.), or going to the nearest emergency room.
I am not available for crisis response outside of sessions. If a crisis arises during a session, we may pause or end the session in order to prioritize your safety and connect you with appropriate support.
Confidentiality & Mandatory Reporting
What you share with me — including session content, notes, and any relevant documentation — is treated as confidential.
There are limited exceptions to confidentiality:
If I believe you are at risk of harming yourself or someone else
If I become aware of abuse involving a minor, elderly person, or disabled person
If I am legally required to release information through a subpoena
As a trauma recovery coach, I act as a mandatory reporter in accordance with professional standards. If you have questions about what this means, I’m happy to discuss it with you. s a Certified Trauma Recovery Coach™, I act as a Mandatory Reporter, as outlined by The International Association of Trauma Recovery Coaching. This means that if I become aware that a minor, disabled person or elderly person is currently being abused I am mandated to report the abuse to the appropriate governing agency.
Please note: Sessions conducted via Zoom and Google Meet are not fully HIPAA-compliant. While I take care to protect your privacy, no digital platform can guarantee absolute security.
Fees & Payment
My fees are $150 per session.
Payment is required prior to sessions or according to our agreed-upon package or payment plan. Sessions may be paused if payment is not received.
Completed sessions are non-refundable. Additional details regarding payment, cancellations, and missed sessions are outlined below.
Communication Outside of Sessions
Coaching support happens during scheduled sessions.
You are welcome to contact me via email for scheduling or brief logistical questions. I do not provide coaching, emotional processing, or crisis support via email, text, or voice message.
Messages are typically answered within 48 business hours, Monday through Friday.
Appointments, Cancellations & Attendance
If you need to cancel or reschedule a session, please notify me at least 24 hours in advance via email.
Late cancellations and no-shows are charged the full session fee. If you arrive more than 10 minutes late, the session may be shortened or considered a missed appointment.
Alcohol, Substances & Presence
Please do not attend sessions under the influence of alcohol or non-prescribed drugs. Prescribed medications taken as directed are fine. One casual glass of wine prior to a session is acceptable; intoxication is not.
Alcohol or drugs should not be brought into sessions. If impairment is present, the session may be ended and counted as completed.
Third-Party Participation
Sessions are intended to be one-on-one. If you would like to invite a partner or support person to a session, this must be discussed and approved in advance so we can determine whether it is appropriate and supportive.
Unapproved third-party presence may result in the session being paused or ended.
Technology & Focus
Please silence your phone and minimize distractions during sessions unless needed for accessibility, caregiving, or emergencies. Being present helps our work be as effective and supportive as possible.
Mutual Expectations
You can expect me:
To be on time and present during our sessions
To bring trauma-informed knowledge and ongoing learning into our work
To treat you with respect, compassion, and nonjudgment
To honor your autonomy and lived experience
I ask that you:
Come to sessions willing to engage in your recovery process
Dedicate your focus to our time together
Let me know if you feel triggered or overwhelmed during a session
Share openly and honestly, at your own pace
Communicate your needs so we can adjust our work together when appropriate
Grievance Procedure
I am required to let you know that I am trained as a Trauma Recovery Coach™ by The International Association of Trauma Recovery Coaching. As part of my certification I am bound to uphold the Association’s Code of Ethics.
If at any time you feel I have failed to abide by the Association’s Code of Ethics you are welcome to contact the Professional Standards Committee (Grievance@iaotrc.com). You will be sent a grievance form to complete and submit. All reports and grievance actions are held confidential by the Professional Standards Committee